Smeltr
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Support
We read every message. Email us and we'll get back to you.
Contact
Email support@smeltr.app with the issue you're hitting, what you expected to happen, and (if you're comfortable sharing it) the email address on your account. Screenshots help.
Typical response time: 1–2 business days.
Common questions
How do I delete my account?
Email support@smeltr.app from the address on your account and ask for account deletion. We confirm in writing once it's complete (within 30 days, usually much sooner).
I forgot my password.
Tap 'Forgot password?' on the sign-in screen. If the reset email doesn't arrive within a few minutes, check your spam folder, then email support.
My data didn't sync between devices.
Sign out and back in on the device that's behind. If the issue persists, email support with both device types and roughly when the data was last in sync.
Can I export my data?
Yes — email privacy@smeltr.app and we'll send a machine-readable export of everything tied to your account.
Does Smeltr give medical advice?
No. Smeltr is a planner — it helps you organise targets, workouts, and meal logs that you set yourself. It is not a substitute for advice from a doctor, dietitian, or coach.
Privacy and Terms
See our Privacy Policy for details on what we collect and how we use it, including how to exercise your data rights. Our Terms of Service covers eligibility, acceptable use, and the limits of our service (including that Smeltr is an informational tool and not medical advice).